FAQs
Frequently Asked Questions (FAQ)
1. What is Dropoutstore?
Dropoutstore is your go-to online shop for affordable daily fashion, everyday essentials, and must-have gadgets—all in one place. We make shopping smart, stylish, and simple.
2. Do you offer nationwide shipping?
Yes! We deliver across the country. Shipping options and delivery times vary based on your location and the items in your order.
3. How long does delivery take?
Most orders are delivered within 7 to 10 business days.
4. How can I track my order?
Once your order ships, you’ll receive a tracking link via email or SMS so you can monitor its status in real time.
5. What payment methods do you accept?
We currently accept Cash on Delivery (COD) only. Pay securely in cash when your order arrives at your doorstep.
6. Can I return or exchange an item?
Absolutely. If you're not happy with your purchase, you can return it within 7 (depending on the product category). Items must be unused and in original packaging. Check our Return Policy for full details.
7. What if I receive a damaged or wrong item?
We’re here to fix it fast. Contact our support team with your order number and a photo of the item, and we’ll take care of it.
8. How can I contact customer support?
You can reach us through our Contact page. We typically respond within 24 hours to 48 hours
9. Do you offer discounts or promotions?
Yes! Follow us on social media or subscribe to our newsletter for exclusive deals, flash sales, and first dibs on new arrivals.
10. Are your gadgets and electronics covered by warranty?
Yes, most of our tech items come with a limited warranty. Warranty details will be listed on the product page.